| FREE GROUND SHIPPING ON ALL ORDERS OVER $250.00 TO THE CONTENENTAL 48 US STATES and Washington DC ONLY. Free Ground Shipping does not include sales tax, coupons, sale pricing & handling charges. Some large, heavy, bulky or factory direct ship items may incur additional shipping charges and not included in Free Shipping Program. |
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WE TRY HARD TO SHIP EACH ORDER WITHIN 24 HOURS, HOWEVER, DURING PEAK SEASONS, PLEASE PLAN A COUPLE OF EXTRA DAYS TO RECEIVE YOUR SHIPMENT. IF YOU NEED AN ITEM OVERNIGHT / NEXT DAY / TWO OR THREE DAY AIR, COMPLETE YOUR ORDER AND SELECT THE APPROPRIATE SHIPPING METHOD. AFTER YOU RECEIVE YOUR ORDER CONFIRMATION EMAIL CALL 608-254-9676 TO EXPIDITE. We are committed to shipping your order as quickly as possible. In the event that you wish to cancel this order, the cancellation must take place within 2 hours from the time the order was placed. We are unable to cancel your order after this time period because your order is already in the fulfillment process. Online Only products require a Return Merchandise Authorization (RMA) from Stuff4Toys.com customer service department. |
| AUGUST 20, 2010 As of this date, we are no longer shipping orders out of the United States, Canada and Outlying Territories. Customers outside of this area must (1.) Have US Shipper with a US address receive and re-ship your items. (2.) You must have a PayPal Verified Billing Address that matches the Billing Address on your credit card statement. |
| We do not institute a Minimum Order Charge for any order, however, due to increased shipping and handling costs from our vendors and suppliers, As of 04/01/2010 any order less than $50 will be held until our vendors minimum order charge has been met. This should provide little or no delay in your order process as we typically order 3 to 4 times per day during peak seasons. |
Some large, heavy, bulky or factory direct ship items may incur additional shipping charges. We will contact you with a freight quote before shipping your item. International Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 hrs of placing your order via the ship method you select during checkout. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped. |
JANUARY 20, 2009 As of this date, all returns, cancelations and exchanges will incur a 15% re-stocking or service fee. If item to be returned has been discontinued and no longer listed on our web site, no return will be allowed. No returns on opened digital, electrical or electronic items. |
If you need to cancel an order that has been placed on Stuff4Toys.com we will do everything we can to stop it before it ships but there are no guarantees! If it ships before we can stop it, you must obtain an RMA from customer service and return the complete order (unopened) in the original packaging, for proper credit to be issued to your account. Credit will be issued when the merchandise is received. Credit will not include shipping & handling costs. |
If you need to return an order that has been placed on Stuff4Toys.com you must obtain an RMA from customer service and return the order in perfect, clean, ready for the next customer, condition in original wrapping and packaging for proper credit to be issued to your account. Credit will be issued when the merchandise is received & inspected, and this credit will not include shipping costs. To request an RMA, reply to your original order confirmation email and request an RMA number. Include your reason for requesting a return and confirmation that you understand that return shipping and re-stocking and service fees will be at your expense. |
We reserve our right to refuse to do business with anyone for any reason at any time. We reserve the right to cancel any order for any reason, not limited to, but including suspected credit card fraud, customer misrepresentation of perceived suitability of service, pricing discrepancies and/or shipping discrepancies. We reserve the right to change our policies and pricing at anytime without notice. |
